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Flora & Fauna FAQs
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Where do we start?Check out our Wedding Guide to get review our complete booking process. You can also find our pricing details and examples here. Fill out our Wedding Inquiry Form to give us your basic information: date, location, style, budget, etc. to get started. We look forward to hearing from you!
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When will we see our proposal?After our initial phone consultation, we’ll provide you with a basic proposal within a week. If you want to move forward with a detailed proposal and design deck we require a contract and deposit to move forward. This way, you get full pricing transparency upfront—no hidden fees.
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Do you have a formal contract?Yes, we will send you a formal contract to sign when the proposal is approved. You will be officially booked when you sign the contract and pay the deposit (⅓ of your total invoice).
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What forms of payment do you accept?There are a variety of ways to pay your invoice: 1. Online Invoice ( 4% credit card transaction fee added) 2. Paypal 3. Zelle 4. Venmo 5. And of course, cash and checks are welcome
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Do you have insurance coverage including liability?Yes, we are fully covered with liability insurance.
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How much of our wedding budget should we allow for flowers?As much as you want! But in all seriousness, standard practice is 10% of your total wedding budget. Typically, the bigger the wedding the larger the quantity of centerpieces and personal flowers.
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Do you have a minimum?Our full-service require a $5,000 minimum investment. Our A la carte minimum (pick up only) is $2,500.
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Why is DIY listed under some items on the a la carte menu?We prep ’em, you place ’em. Because the a la carte menu is strictly for pick up we will not set up any of these items. In fact, we might be working on another wedding simultaneously. Therefore, these items will need to be placed by someone you trust (family, friends, your coordinator, etc.). Weddings that require an arbor are not eligible for our al la carte service.
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Can our a la carte items delivered?No, we will not deliver your a la carte items—they’ll be waiting for you at our shop!
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What is your set up fee?All full-service wedding packages will incur a 25% set-up fee on top of your floral total. This fee includes installation, orchestration of event and personal florals, and labor. There is no set up fee for our Elopement Package or a la carte items—those are pick up only.
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What is your delivery fee?The delivery fee will be $0.65 per mile, The base cost includes time spent packing and packing materials. Note—there will be no additional delivery fee for our neighbors at the Oceano Hotel.
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What is your strike fee?When we are required to take down after your event or the following day, we charge for our time and labor. Our strike fee is 5% of your total invoice.
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What design styles do you provide?We love using a fall color pallet, dried flowers, and interesting textures for a boho moment (swoon). However, we are confident that we can deliver on any aesthetic or theme—from classic to contemporary we’ve got you covered.
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What if the flowers we want aren't in season?We can discuss the flower options available for your wedding date and season. We’re happy to give options for good substitutes if the flowers you want are not in season. Some off-season florals are available at premium cost, or in silk.
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Do you provide drapage?We do! We can install arbor, ceiling, or entryway draping to achieve the aesthetic you’re going for. This has to be cleared by your venue first.
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Can we reuse our ceremony pieces for our reception?Yes, depending on the design of your ceremony. Common items to be moved and reused are aisle arrangements or using a portion of your arbor for your sweetheart table—this also looks lovely on the floor in front of your head/sweetheart table. An additional fee will be required to move these pieces based on mechanics, labor, and timeline.
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Do you use dried or synthetic flowers?We love incorporating texture into our designs—dried or preserved flowers are great for this and lend greatly to certain aesthetics. Synthetic/silk flowers have come a long way. To the untrained eye they can look identical—and even feel real too! Upon request, we can use synthetic flowers or might suggest we use them in your wedding design if the flower you want if our of season for your big day.
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What if some of my wedding is DIY?When you book with Flora & Fauna, you are booking our design skills, time, and expertise. We reserve exclusivity of the floral design at our weddings, meaning we will not work with a secondary florist or DIY designs to supplement our work. If you are a DIY bride, that’s great! (we get it, we create for a living). We suggest that you use our a la carte option for items that you and your squad don’t feel like making such as bridal bouquets and boutonnières. Remember this option is pick up only!
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Can we reuse our ceremony pieces for our reception?Yes, depending on the design of your ceremony. Common items to be moved and reused are aisle arrangements or using a portion of your arbor for your sweetheart table—this also looks lovely on the floor in front of your head/sweetheart table. An additional fee may required to move these pieces based on mechanics and timeline.
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Do you make sample bouquets and centerpieces?Yes, we are happy to accommodate samples at full cost. Unpopular opinion: Although the concept of requesting a sample of your wedding flowers before the wedding makes sense. We think samples can be a waste of time and money. Here’s what you’ll want to consider: You’re paying full price, we have to buy a whole bunch of each flower in your design to make a proper sample. The flowers you will have on your wedding day, although very close, will not be the exact ones that you’ll see in your sample. Crops vary by week due to climate, seasonality, and a bunch of other factors. Our advice? You are best off trusting the images you’ll see in your vision board. Please also reference our breadth of work from our portfolio—working with professional photographers is a perk of the industry. Not seeing your wedding aesthetic? Ask us if we’ve worked on something similar to show you. We do so many weddings, they can’t all be uploaded to our portfolio.
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What is a toss bouquet?Imagine chucking the beautiful and delicate bouquet (a piece of art, really) that you just paid good money for. A common practice is adding a “toss bouquet” (much smaller, cheaper, and aerodynamic) to your order to throw to the girls at your reception.
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I want to preserve my wedding flowers, do you offer that service?We don’t preserve flowers, but we love the idea!
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When do we need to confirm our floral items such as centerpieces?This is typically based off your final RSVP count. We will need final quantities of all floral items (centerpieces, bouquets, corsages, etc.) at least two weeks prior to your wedding. We will reach out to you, or your coordinator, for the final numbers in the month leading up to your wedding.
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What if we want to make changes to our design?Change happens, here’s how we handle it: Any changes to your floral invoice must be made three weeks before your wedding day. As flowers, materials, and rentals need to be sourced in a timely matter, we cannot accept changes after this deadline. Minor changes like quantities of boutonnières and centerpieces are easy to accomodate and are typically based on your final RSVP headcount—we get it. Decide that you want to ass a “toss” bouquet or cake decor? No problem. Major changes to style, color, mechanics, and rentals require extra time and will incur a 10% change order fee. Please stay in touch with changes as soon as possible if you decide you want to switch things up, we will work with you to make sure you are happy with your selections.
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How is on-site delivery and set up organized?We ask that you (or your coordinator) be in contact about your setup timeline 2-4 weeks before your wedding so we can be sure to execute efficiently and know precisely where to deliver and set up each floral item. We love a good plan.
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How much time do you need to setup?Set up times will vary depending on the complexity of your floral mechanics. On average, it takes 1-2 hours to set up an arbor on-site, and more time to place other arrangements such as centerpieces, wall decor, cocktail tables, cake flowers, etc. The earlier we can access the venue, the better!
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What does day-of set up look like?We deliver personal flowers (bouquets, boutonnières, corsages, and flower girl florals) as soon as we get onsite. Note—it’s good practice to check with your photographer on what florals they might need for detail shots. Next we load in and place all ceremony and reception arrangements/decor. On average we spend 1-2 hours setting up a wedding arbor and aisle decor depending on size and complexity. Before we leave the venue, we’ll walk through the space and make sure all florals are just right for your unique ceremony and reception.
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How long have you been in business?Our Lead Florist and owner, Michele Lowings, has been flowering wedding couples for over 25 years! Fun fact: her first time as a wedding florist was at her best friend’s wedding in 1998. She’s designed for just about every wedding theme & trend you can think of!
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Who are the ladies of Flora & Fauna?Michele: Owner & Visionary, lead florist and the reason we’re here Cathleen: Floral Designer, queen of mechanics and spreadsheets Becky: Floral Designer, logistics and and communication go-to Brenna: Artist/Designer, organizes our chaos and makes us look great We’re lucky to have a network of other talented designers depending on the job :-)
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What design styles do you provide?We love using a fall color pallet, dried flowers, and interesting textures for a boho moment (swoon). However, we are confident that we can deliver on any aesthetic—from classic to contemporary we’ve got you covered.
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Where are you located?Our Flower, Plant, and Gift Shop is located: The Shoppes At Harbor Village 270 Capistrano Road Suite #34 Half Moon Bay, CA Oceano Couples—we’re just down the way! Mavericks Event Center Couples—we’re in the neighborhood.
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