Non-Refundable Retainer Fee Agreement
Paid upfront, deducted from final floral invoice
Why do you require a retainer fee?
We ask for a non-refundable retainer fee to best serve our wedding couples. The creation of your personalized proposal and detailed vision board is the foundation of your wedding floral design and execution. We put great care, time, and detail into our proposals, so we ask for this fee upfront.
How does the retainer fee work?
This fee retains our services and will be deducted from your final floral invoice. Once payment is approved we will put a tentative hold on our calendar, create your detailed proposal, and curate your vision board. Please note that the retainer fee is non-refundable, we advise only serious inquiries to move forward with the proposal.
If you are still in the beginning phases of planning, we get it, maybe it’s too early for you to commit while you’re still shopping around for vendors (totally fair). If this resonates with you we hope that you can find enough information in our Wedding Guide and our FAQs to help.
Ready to get started?
If you’re serious about moving forward with a proposal from us, we’d love to work on one for you. The retainer fee may be paid by credit card, Zelle, or PayPal. Once your payment is processed we will tentatively hold your date, and get to work on your proposal and vision board.
When will I see my proposal and vision board?
We will get to work on your proposal and vision board ASAP, our standard turnaround is 1-2 weeks. Please note that in the winter and early spring, a typical turnaround is up to one week and in peak wedding season (late Spring to Fall), it may take up to two weeks.
What if we don’t choose you as our wedding florist?
The retainer fee is non-refundable. If after you receive your proposal and vision board you decide to go in a different direction, we keep the retainer fee to cover the time spent on your proposal and vision board. We hope you agree that this is fair.
Make sure we’re a match before you commit: